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I agree with what you are saying, but to enable a plugin out of the box; with no warning or instructions stating you need to "run a local caching dns server in order to use this plugin successfully if your machine is using a dns server that may or may not be used and making millions of queries therefore banned" which returns a score that is giving a negative score ... has no justification.
(sorry for the run on sentence)
-- Jeremy McSpadden Flux Labs, Inc http://www.fluxlabs.net<http://www.fluxlabs.net/> Endless Solutions Office : 850-588-4626 Cell : 850-890-2543 Fax : 850-254-2955 On Dec 12, 2011, at 12:35 PM, Daniel McDonald wrote: Can I ask you a fairly blunt question? What action could they have taken that would have caused you to notice that you were engaging in abusive miss-use of their service by continuing to forward your requests through google? I'm quite serious. DNSBLs have this problem of never being able to get rid of the queries from sources that appear to be abusive. What can be done so that a part-time admin will take notice and fix their equipment? A log message? Special header in every e-mail? Change the subject line to "you have Spamassassin integrated wrong!"? Or a visit from Guido and some of the boys, trying to make an offer you can't refuse? In this case, they moved you to action by causing your customers some grief. That made you look into the issue, get guidance that you really need to run a local recursive caching DNS server in order to get clear answers from DNSBLs, and then I imagine you fixed the problem. How else could they have let you know? -- Daniel J McDonald, CCIE # 2495, CISSP # 78281