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By Kevin Casey
February 10, 2011
IT pros at small and midsize businesses (SMBs) spend 127 hours every
month managing their on-premises security infrastructure, according to a
new survey released by Webroot.
That equates roughly to 16 eight-hour workdays devoted to tasks such as
updating software and hardware, reimaging infected machines, managing
end-user policies, and installing patches. Software and hardware
updates, for example, take up more than 18 hours of IT personnel's time
While the study included larger companies, too -- its 820 respondents
worked for firms with 100 to 5,000 employees -- Webroot chief technology
officer Gerhard Eschelbeck said that the numbers were remarkably
consistent across organizational size. In other words, SMBs are spending
as much time as larger companies managing their on-site security -- only
with fewer people and less money. That means security maintenance eats
up a much larger slice of the resource pie at smaller firms.
"Smaller companies usually have less IT resources and less resources
dedicated to security, so it certainly becomes a double whammy for those
organizations," Eshelbeck said in an interview. "An organization with a
100 people, by design has a smaller IT department, security department,
than an organization with 1,000 people. Clearly from that perspective,
it hits them doubly hard."
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